Shipping & Returns

Shipping Overview

FloydsOutdoorPower.net ships to all 50 United States, as well as limited international destinations.

Orders received by 3pm EST will be processed the same day, Monday – Friday. Orders received after 3pm EST on Friday will be processed on Monday.

Shipping Rates

Shipping rates for each order are based on a calculation of total weight and/or diminsions of the items, the shipping destination and shipping method.

Shipping Methods

Standard Shipping: 2 to 5 business days

Economy International: 6 to 10 business days. Customer responsible for all customs duties, taxes and brokerage fees.

Returns

If a customer's package is returned to FloydsOutdoorPower.net's facility because of a non-deliverable address or circumstance similar in nature, the customer will be refunded the price of the package contents but not shipping costs. For more on returns, see our Returns Policy.

Return Policy

Sometimes returns are necessary; FloydsOutdoorPower.net will do everything in its power to process your return in a timely manner.

Return Policy

All returns must be in original condition; product(s) must not show any evidence of wear and must be returned with all original tags. Anything not matching these requirements will be returned to the customer.

Return item to:
1275 W Randall St, Coopersville, MI 49404

Include a copy of your packing slip or a note with the original order number.

Returns must arrive within 30 days of receipt by the customer (40 days of receipt by international customers).

Original shipping and handling charges are non-refundable. Damaged items will receive return shipping credit.

Replacement item shipping charges to the customer address must be collected if item(s) are not damaged. FloydsOutdoorPower.net can arrange for a pick up at a cost, or the customer may send the item back in any manner they choose.

Except in circumstances resulting from shipper error, returned merchandise will incur a 20% restocking fee.